How It Works

AdvisorMail automatically captures, indexes and archives all inbound, outbound and internal emails, attachments, IMs, Bloomberg, Reuters and mobile device communications. Administrators and designated reviewers can monitor email and IM communications and search the archive quickly and easily as needed with an intuitive user interface and comprehensive suite of supervisory tools. All messages are marked with a time-stamped audit trail that documents the review process, and auditors may attach notes to messages anytime. AdvisorMail is flexible and scalable, allowing you to customize it to meet your firm’s specific needs.

How AdvisorMail Email Archiving Works

AdvisorMail works with your existing mail server(s), using a simple technology known as “journaling,” which securely sends a copy of every incoming, outgoing and internal email, IM and attachment to our servers. Next, AdvisorMail retrieves these messages from the archived mailbox and:

  • Auto scans new messages for keyword, phrase or rule violations established by you
  • Indexes each message using a full-text index/catalog to permit searches in our web applications
  • Archives the messages to tamper-proof WORM (write once, read many) storage for regulatory compliance
  • Facilitates immediate access to archived email messages, attachments and IMs via quick search and retrieval
  • Replicates archived messages to additional, geographically dispersed data center

Once you’ve enabled journaling on your Exchange and/or Domino Server, we automatically capture, index and store 100% of the emails and attachments sent and received by your end users.

Compliance violations in email or IMs are highlighted for easy review, streamlining your audit process. Our monitoring tools give you control over your organization's email and instant message communications while remaining completely transparent to the end user.

LiveOffice AdvisorMail specializes in email compliance services, including email archiving, email search and email retrieval with fully indexed email storage. AdvisorMail provides both email and instant message monitoring and archiving for regulatory requirements and e-discovery. AdvisorMail satisfies all SEC and FINRA (NASD and NYSE) regulations, while also meeting SOX, GLBA, HIPAA and FRCP compliance requirements. In addition, AdvisorMail uses enterprise-level technology and multilayer protection to evaluate, detect and block spam emails and computer viruses before they ever get to your inbox. Call us today to learn more: 800.374.2032. ©2010 LiveOffice LLC. All Rights Reserved.