Data Requests

Whether you need to respond to an audit, perform a mock audit or simply restore old mailboxes, you can use AdvisorMail data requests to search and download email messages (and attachments) across offices and users, using a variety of search criteria. We allow administrators to download up to 1 GB of emails messages directly from AdvisorMail (in PST or EML format). Larger data requests are fulfilled on physical media due to the time required to transmit significant amounts of data over the Internet.

Examples of larger requests include:

  • Restoring old mailboxes
  • Server outages
  • E-Discovery requests
  • HR investigations
  • Mock audits (internal)

If your company ends up in litigation, you can place legal holds on specific communications (based on search criteria) to safeguard your staff or automated deletion policies from inadvertently deleting case-relevant emails.

LiveOffice AdvisorMail specializes in email compliance services, including email archiving, email search and email retrieval with fully indexed email storage. AdvisorMail provides both email and instant message monitoring and archiving for regulatory requirements and e-discovery. AdvisorMail satisfies all SEC and FINRA (NASD and NYSE) regulations, while also meeting SOX, GLBA, HIPAA and FRCP compliance requirements. In addition, AdvisorMail uses enterprise-level technology and multilayer protection to evaluate, detect and block spam emails and computer viruses before they ever get to your inbox. Call us today to learn more: 800.374.2032. ©2012 Symantec. All Rights Reserved.