Gartner Research Report

Outsourcing Email Archiving: 2Q11 Update

Demand for e-mail archiving products and services continues to escalate, as compliance considerations are being augmented by the broader market requirements for message retention, mailbox management and legal discovery support. Early hosted e-mail archiving service providers focused almost entirely on the requirements of the broker-dealer part of the financial industry, which was mandated by regulations to supervise and retain broker communications. Today, service providers offer support for compliance, retention management and supervision, as well as support for legal discovery and mailbox management.

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