Client Service and Support

We’re working hard to make support for you easy. If you have any questions regarding your service or are experiencing an issue, please complete this online form with as much information as possible and a representative will address your request and get back to you promptly.

Our mission at LiveOffice is to provide your organization with dependable, world-class customer support. Our highly-experienced customer support team is here to ensure that your business never stops running.

  • For immediate assistance, please click the online chat button for a live representative or call us directly at 800.251.3863.
  • To visit our self-service Billing Portal, click here.
  • To learn more about our support options, click here.
  • To learn more about how we define service impact levels and our response times, click here.
  • To report a network emergency please click here.

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LiveOffice AdvisorMail specializes in email compliance services, including email archiving, email search and email retrieval with fully indexed email storage. AdvisorMail provides both email and instant message monitoring and archiving for regulatory requirements and e-discovery. AdvisorMail satisfies all SEC and FINRA (NASD and NYSE) regulations, while also meeting SOX, GLBA, HIPAA and FRCP compliance requirements. In addition, AdvisorMail uses enterprise-level technology and multilayer protection to evaluate, detect and block spam emails and computer viruses before they ever get to your inbox. Call us today to learn more: 800.374.2032. ©2012 Symantec. All Rights Reserved.